Certificate II in Business

Certificate II in Business

Course Code: BSB20115, CRICOS Code: 086785F

Course Aims
This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Course Duration
9 tuition weeks
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Mode of Study
Face to Face/ on campus
Job Roles and Titles May Include:
Administration assistant, clerical worker, data entry, operator, information desk clerk, office junior, receptionist.

There are no entry requirements for this qualification. Preferred pathways for candidates considering this qualification include: BSB10112 Certificate I in Business or other relevant qualification/s Or With vocational experience assisting in a range of work settings without a formal business qualification. International students entering this qualification must have an English Language proficiency level of one of the below:
  • IELTS band score of 5.5 (Academic or General Version) or equivalent internationally recognised exam result in line with DIBPregulations or
  • IELTS band score of 5.0 (Academic or General version) then Satisfactory completion of an ELICOS or ESL program up to 20 weeksat upper intermediate level or
  • Completed secondary studies equivalent to an Australian Year 12 qualification from an English language speaking country.
Ozford also offers all students the opportunity to undertake a pre-entry English Proficiency Test (EPT) as part of the student enrolment process. Students can choose to undertake the English Proficiency Test (EPT) to confirm their level of English proficiency. Other students will be encouraged to undertake the English Proficiency Test (EPT) if for any reason there is doubt or concern about their English language Proficiency. Those students who gain less than 70% at the English Proficiency Test (EPT) will be required to undertake an ELICOS or ESL program up to 20 weeks at upper intermediate level. Recognition of Prior Learning provides students an opportunity to have their current skills and competencies recognised. Applicants wishing to have Recognition of Prior learning should complete the relevant RPL application form available from student administration.
To achieve a Certificate II in Business, 12 units must be completed
1 core unit plus 11 elective units
Core Units
BSBWHS201 Contribute to health and safety of self and others
Electives units*
BSBCMM201 Communicate in the workplace
BSBCUS201 Deliver a service to customers
BSBINM202 Handle mail
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBITU201 Produce simple word processed documents
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
  *Electives are subject to change.
The achievement of competence will be assessed by a range of methods aiming at maximum flexibility and customisation to address specific needs and learning situations;
  • Observation of ongoing activities
  • Short formal and informal tests
  • Presentation of Portfolios
  • Role plays
  • Role plays Observation of group discussion
Students will undertake informal assessment on an ongoing basis. This assessment will be used by the trainer to monitor student progress and to provide appropriate feedback. The informal assessments do not contribute to the results achieved by a student.
To receive a qualification, students are required to successfully complete all units of competence for the qualification level.
Ozford has facilities and systems that include modern general purpose rooms & computer labs with Internet access and printers, multi- function photocopiers and wireless internet access.

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