Policies and Procedures

Admissions and Enrolment

Admissions
Policy  |  Procedure

Engaging, Managing and Monitoring the Performance of Education Agents
Policy  |  Procedure

Credit Transfer and Articulation
Policy  |  Procedure

Marketing and Advertising Materials 
Policy  |  Procedure

Teaching and Learning

Academic Appeals
Policy  |  Procedure

Academic Integrity
Policy  |  Procedure

Academic Progress
Policy  |  Procedure

Assessment
Policy  |  Procedure

Completion within Expected Duration
Policy  |  Procedure

Conferral of Academic Qualifications
Policy  |  Procedure

English Language Support
Policy

Moderation of Assessment
Policy  |  Procedure

Student Consultation
Policy  |  Procedure

Time limit for the Completion of an Academic Award
Policy 

Student Services and Administration

Deferring Suspending or Cancelling a Student’s Enrolment
Policy  |  Procedure

Special Consideration
Policy  |  Procedure

Student Feedback
Policy  |  Procedure

Student Grievances and Appeals
Policy  |  Procedure

Student Support and Services
Policy  |  Procedure

Transfer Between Registered Providers
Policy  |  Procedure

Younger Student
Policy  |  Procedure

Health and Safety

Anti-Bullying & Harassment
Policy  |  Procedure

Anti-Discrimination
Policy  |  Procedure

Diversity and Equity
Policy  |  Procedure

Critical Incident
Policy  |  Procedure

Facilities and IT

Use of Information Technology Facilities and Services Policy (Students)
Policy  |  Procedure

Social Media (Students)
Policy  |  Procedure

Finance and Governance

Terms and Conditions (International Students)
Policy 

Terms and Conditions (Domestic Students)
Policy 

Refund
Policy  |  Procedure

Privacy Policy
Policy  |  Procedure