| Friday, 18 May 2012
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Certificate III in Business
(Course Code BSB30107 / CRICOS Code: 069862F )
Course Aims
This qualification reflects the role of individuals who apply a broad
range of competencies in a varied work context using some discretion,
judgement and relevant theoretical knowledge.
They may provide technical advice and support to a team.
Possible job title includes:
Job roles and titles vary across different industry sectors.
Possible job titles relevant to this
qualification include:
- Customer Service Advisor
- Data Entry Operator
- General Clerk
- Payroll Officer
- Typist
- Word Processing Operator
Course Content
Total number of units = 12
BSBCUS301A Deliver and monitor a service to customers
BSBADM311A Maintain business resources
BSBINM301A Organise workplace information
BSBINM302A Utilise a knowledge management system
BSBCMM301A Process customer complaints
BSBITU302A Create electronic presentations
BSBITU303A Design and produce text documents
BSBITU304A Produce spreadsheets
BSBITU306A Design and produce business documents
BSBOHS301B Apply knowledge of OHS legislation in the workplace
BSBWOR301A Organise personal work priorities and development
BSBWRT301A Write simple documents
Mode of Study
Face to Face
Assessment Method/s:
- Observation of ongoing activities in class and in a commercial kitchen
- Face to face delivery
- Short formal and informal tests
- Presentation of Portfolios
- Role plays
- Observation of group discussion
Course Outcome and Pathway
This course is designed for students who want to acquire the
knowledge and skills to pursue employment or further training in a
range of Business and IT areas.
Course Duration
10 Weeks
2012 Intakes
Term1: 13/02/2012 - 15/02/2012
Term2: 30/04/2012 - 01/07/2012
Term3: 16/07/2012 - 16/09/2012
Term4: 01/10/2012 - 02/12/2012
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